We action repeat prescription requests within 72 hours, so please do make requests in advance of running out of medication, taking into account holiday periods.
A prescription will be generated and sent to our pharmacy service. They will need administration time to issue your medication and send it to you, or send you the prescription to take to your own local pharmacy. If you struggle to get your medication and have been sent a prescription then please do call pharmacies further afield, as this is often a good way to find stocks of what you need.
We are afraid that we are not in control of any medication supply shortages, and will do our best to provide an alternative medication, if you are unable to get yours.