At Rowena Health we are a small online health clinic providing virtual consultations if you are in the UK, with an in person clinic in Guildford, Surrey. Your health and wellbeing are the the heart of our consultations. We are proactive at giving you holistic care and advice so that you can improve your symptoms, […]
Who do we treat and what do we do? Read More »
Unfortunately, new patients who live outside the UK cannot be seen by us because our medical indemnity insurance only covers patients who are on UK soil at the time of the appointment. We will ask you to confirm this as part of our questionnaire.
Can I be seen if I live outside of the UK? Read More »
We offer full refunds if there is a change or cancellation to your booking two full working days (48 hours, not including weekends) in advance of the appointment. Please see our Terms and Conditions. If you wish to reschedule an appointment within this 48 hour window this may be possible, there will be an administration
Do you offer a refund if I need to cancel or reschedule my appointment? Read More »
We take payment online at the point of booking using all major credit and debit cards.
When and how do you take payment? Read More »
New patient and follow-up consultation prices A new patient to Rowena Health consultation is currently £275 for a 45 minute appointment. This does not include the cost of prescribed medication, or costs of recommended investigations. A follow-up patient consultation is currently £175 for a 30 minute appointment. This appointment can review your care and is
What are your prices for consultations, blood tests and prescriptions? Read More »
Information about prescriptions and repeat prescriptions at Rowena Health. We prescribe medication according to guidance from the British Menopause Society and The Royal Society of Obstetrics and Gynaecology. If we decide together to prescribe a medication you have two options: You can choose to get your prescription issued on the NHS by your GP, and
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On our first patient consultation questionnaire we ask that you consent for us to share your letter with your GP. Dr Sonnenberg is a practicing NHS GP with 25 years experience and understand the importance of good communication in managing the health of patients. For this reason we are not be able to prescribe medication
Will you inform my GP? Read More »
We are a small bespoke clinic and due to this we are not able offer emergency care, and ask that you contact your own GP or 111, or call 999 in case of an emergency. If you email us, we are happy to answer simple logistical questions, but due to practice policy we are not
Do you offer emergency care? Read More »
Thank you for attending your appointment with Rowena Health. We are delighted to help you, whenever you need support, and are committed to providing your ongoing care. We hope that you have found your appointment beneficial and we would be delighted if you would support us by giving feedback, we will send you details of
Ongoing care after your appointment? Read More »
To begin with, on the website booking page please book a 45 minute new patient video consultation. If you are booking a follow-up appointment please book a 30 minute follow-up video appointment. Virtual appointments For out virtual appointments, via our secure on-line patient system, you can be seen from the comfort of your own home
How to book an appointment? Read More »
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