FAQs

Do you prescribe regulated HRT or bio-identical compounded hormones?

All of the HRT we prescribe is regulated and the oestrogen and progesterone usually available on the NHS. Bio-identical means having the same structure as a substance produced in the body. Both estradiol, in the form of patches, gels and sprays, and the micronised progesterone, Utrogestan, are technically ‘bio-identical’ but these particular products are highly regulated […]

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Will my medical insurance cover the cost of the consultation?

Some health insurance policies do not, unfortunately, cover menopause. Please check with your provider, that they cover menopause and that they cover you to be seen by a British Menopause Society accredited Menopause Specialist who sits on the GP register with the GMC, before booking the appointment. We are able to provide you with an

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How do I book an in-person consultation and where will I be seen?

Simply click the option on the top of our main web page to book a consultation at a time convenient to you. Dr Carys Sonnenberg can offer in-person consultations, under practicing privileges, at The Surrey Cardiovascular Clinic in Guildford which is located at 5 Huxley Rd, Guildford GU2 7RE. It is conveniently located just off

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Do you offer a refund if I need to cancel or reschedule my appointment?

We offer full refunds if there is a change or cancellation to your booking two full working days (48 hours, not including weekends) in advance of the appointment. Please see our Terms and Conditions. If you wish to reschedule an appointment within this 48 hour window this may be possible, there will be an administration

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